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How to Get Help with D2L and Accessibility

Contact eLearning

The eLearning Department is here to help with all of your D2L questions as well as assistance in making your D2L course materials accessible. We welcome visits from students and faculty alike!

Monday- Friday
8:00am - 5:00pm

  • Walk-in or Appointment: TLC 427
  • Phone
  • Virtually
  • Live chat

D2L Accessibility Drop-Ins

The eLearning Instructional Designers are offering various times in each department across campus to assist in making D2L course materials accessible.

Please download the Department Drop-In schedule (PDF) for specific dates and times.


D2L Academic Office Hours in Mason

2nd Floor Conference Room | 2:00pm - 3:00pm

The eLearning Department will be offering assistance at the Airport in Mason this semester. Feel free to drop in on the following dates:

  • Monday, September 10, 2018
  • Friday, September 14, 2018
  • Monday, October 01, 2018
  • Friday, October 05, 2018
  • Monday, October 22, 2018
  • Friday, October 26, 2018
  • Monday, November 12, 2018
  • Friday, November 16, 2018
  • Monday, December 03, 2018
  • Friday, December 07, 2018

D2L Academic Office Hours
& eLearning Department Accessibility Drop-Ins

Come See Us Sessions during regularly scheduled D2L Academic Office Hours offer focused topics for discussion.

Time Monday Tuesday Wednesday Thursday
8:00−9:00 Tech Careers
West Campus
WC 159.28
eLearning
Accessibility
Drop-Ins
TLC 427
9:00−10:00
10:00−11:00
11:00−12:00 English
A&S 2203
12:00−1:00 Social Sciences & Humanities
A&S 2203
Health & Human Services
HHS 114.16
1:00−2:00 Math & Computer Science
A&S 3203
Health & Human Services
HHS 204.14
2:00−3:00 Science
A&S 3203
CTL & BCA
GB 1222C
3:00−4:00
4:00−5:00

Faculty may attend the office hour time or location that meets their schedule.

eLearning at Lansing Communtity College

eLearning Department

Technology and Learning Center, Room 427
Phone: (517) 483-1839
lcc_eLearning@star.lcc.edu

eLearning Live Chat

Purpose:

The eLearning Live Chat is intended for questions regarding D2L.

Live Chat Operation Hours:

Monday- Friday
8:00am - 5:00pm

If the Live Chat is Offline:

Please contact the Help Desk by phone at (517) 483-5221 or by email at lcc1@star.lcc.edu or leave an offline message within the Live Chat client.

The eLearning Department will respond to emails and offline messages within one business day.